{"id":1906,"date":"2026-05-08T14:15:16","date_gmt":"2026-05-08T18:15:16","guid":{"rendered":"https:\/\/oap.wp.vortexdev.com\/?page_id=1906"},"modified":"2026-05-26T11:09:13","modified_gmt":"2026-05-26T15:09:13","slug":"olhi-authorization-form","status":"publish","type":"page","link":"https:\/\/oap.wp.vortexdev.com\/en\/olhi-authorization-form\/","title":{"rendered":"Authorization Form"},"content":{"rendered":"\n<p>Before proceeding, you must read and sign our<em> Authorization &amp; Agreement for Dispute Resolution Services<\/em> form.<\/p>\n\n\n\n<p>If you prefer, a representative can act on your behalf. Also, in some cases, a representative may be acting on behalf of a deceased.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h6 class=\"wp-block-heading\">Representatives<\/h6>\n\n\n\n<p>If you are acting on behalf of someone for this complaint, you need to fill out the lines entitled \u201cName of Consumer\u2019s Representative\u201d and \u201cSignature of Consumer\u2019s Representative.\u201d Once a representative is appointed, all our communications will\u00a0<strong>only\u00a0<\/strong>be with this person \u2013 and not with the owner of the policy or the group insurance plan member.<\/p>\n\n\n\n<p>If the policy owner or the group plan member is deceased, you must give us proof that you are the executor of the estate. You can do this with a copy of the last will and testament or with other appropriate legal documentation.<\/p>\n\n\n\n<p>We do not permit insurance agents\/advisers, media, treating medical professionals or consumer advocates\u00a0to act as the consumer representative due to potential conflicts of interest.<\/p>\n\n\n\n<p>If you have any questions, please <a href=\"https:\/\/oap.wp.vortexdev.com\/en\/contact-us\/\">contact us<\/a>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>To review the authorization form BEFORE signing it and submitting a complaint,&nbsp;<\/strong><a href=\"https:\/\/oap.wp.vortexdev.com\/wp-content\/uploads\/2026\/03\/2026.03-Authorization.pdf\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/oap.wp.vortexdev.com\/wp-content\/uploads\/2026\/03\/2026.03-Authorization.pdf\" rel=\"noreferrer noopener\"><strong>click here.<\/strong><\/a><\/p>\n\n\n\n<p><strong>If you are ready to proceed<\/strong>: Click the button that relates to&nbsp;your situation to be directed to the proper authorization form.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-dark\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/powerforms.docusign.net\/d07d5eda-91dd-45e6-9454-ecdec1451180?accountId=011626bd-ed40-4faa-a6bb-031a9a323bc0&amp;env=na2\" target=\"_blank\" rel=\"noopener\">I am submitting my own complaint<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/powerforms.docusign.net\/638a8cb4-cf01-4b03-98ad-bb41ff8a7cce?accountId=011626bd-ed40-4faa-a6bb-031a9a323bc0&amp;env=na2\" target=\"_blank\" rel=\"noopener\">I have a representative<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<p>Note:<\/p>\n\n\n\n<p>OLHI\u2019s authorization form must be completely filled out, and electronically signed and dated by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the person who owns the insurance policy; or<\/li>\n\n\n\n<li>the person who is a member of the insurance plan through a job or association.<\/li>\n<\/ul>\n\n\n\n<p><strong>The lines entitled \u201cInsurance Company (for OLHI use)\u201d and \u201cInsurance Company representative signature (for OLHI use)\u201d must be left blank. OLHI will have this information completed by the insurance company.<\/strong><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Before proceeding, you must read and sign our Authorization &amp; Agreement for Dispute Resolution Services form. If you prefer, a&hellip;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1906","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/oap.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/pages\/1906","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oap.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oap.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oap.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/oap.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/comments?post=1906"}],"version-history":[{"count":8,"href":"https:\/\/oap.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/pages\/1906\/revisions"}],"predecessor-version":[{"id":2515,"href":"https:\/\/oap.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/pages\/1906\/revisions\/2515"}],"wp:attachment":[{"href":"https:\/\/oap.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/media?parent=1906"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}